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Olivier Chassé St-Laurent
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Message 2959 - Posted: 31 Oct 2022, 23:17:53 UTC

I am getting a very strange error when BOINC attempts to upload a result:

Mon 31 Oct 2022 04:54:56 PM | TN-Grid Platform | Started upload of 220142_Hs_T152454-C5orf47_wu-196_1667191226793_0_0
Mon 31 Oct 2022 04:55:00 PM | TN-Grid Platform | [error] Error reported by file upload server: can't lock file /storage/boinc/upload//11f/220142_Hs_T152454-C5orf47_wu-196_1667191226793_0_0
Mon 31 Oct 2022 04:55:00 PM | TN-Grid Platform | Temporarily failed upload of 220142_Hs_T152454-C5orf47_wu-196_1667191226793_0_0: transient upload error
Mon 31 Oct 2022 04:55:00 PM | TN-Grid Platform | Backing off 05:31:25 on upload of 220142_Hs_T152454-C5orf47_wu-196_1667191226793_0_0

Looking at the uploaded size, it seems to have uploaded "successfully" (5.97/5.79 KB), except that something must gone wrong afterwards. I am not an expert, but some server process must be holding on to the lock on the file. This appears to be when the problem occurred:

Mon 31 Oct 2022 09:17:15 AM | TN-Grid Platform | Started upload of 220142_Hs_T152454-C5orf47_wu-196_1667191226793_0_0
Mon 31 Oct 2022 09:22:23 AM | | Project communication failed: attempting access to reference site
Mon 31 Oct 2022 09:22:23 AM | TN-Grid Platform | Temporarily failed upload of 220142_Hs_T152454-C5orf47_wu-196_1667191226793_0_0: transient HTTP error

BOINC has managed to successfully upload a number of results since then.

The time stamps are EDT. Let me know if I can provide more information.

Paul
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Message 2961 - Posted: 1 Nov 2022, 9:22:57 UTC

I came here to report exactly the same thing. I have one file that won't upload with this

Error reported by file upload server: can't lock file /storage/boinc/upload//374/220099_Hs_T177967-C7orf62_wu-234_1667147726296_0_0

error, but all other uploads are okay. I first noticed the error about 18 hours ago, and it has been repeated a number of times since then as BOINC retries the upload.

Since everything else is uploading okay, it looks like there was some transient problem.

Is there any way to correct this, or is it best to abort the task and let someone else run it?

Thanks![/code]

Paul
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Message 2965 - Posted: 2 Nov 2022, 9:18:23 UTC

I just tried aborting the task and that hasn't worked.

Hopefully, once the deadline passes, it will sort itself out.

Profile valterc
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Message 2966 - Posted: 2 Nov 2022, 10:26:45 UTC - in response to Message 2965.

That is probably related to our external file system (which has some problems), there is nothing I can do but try to delete zero size files (which I did right now). Sometimes it helps, sometimes no

Olivier Chassé St-Laurent
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Message 2970 - Posted: 2 Nov 2022, 17:41:38 UTC - in response to Message 2966.

It worked, thank you! Sorry for the bother, and I hope the file system problems get fixed soon.

Paul
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Message 2974 - Posted: 3 Nov 2022, 16:36:42 UTC

No change for me, I'm still getting the same error.

But thanks, valterc, for trying!


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Message boards : Number crunching : Error reported by file upload server


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